KYC Policy

Our Know Your Customer (KYC) procedures ensure a safe and transparent environment for all Nodela users.

Last updated: March 2026

# 1. Policy Overview

This Know Your Customer (KYC) Policy describes the procedures used by Nodela to verify the identity of users and merchants utilizing the platform. Identity verification helps reduce fraud, prevent misuse of financial infrastructure, and maintain a secure transaction environment.

# 2. Objectives

The objectives of this policy include:

  • Establishing customer identity
  • Preventing fraudulent platform usage
  • Reducing financial crime exposure
  • Supporting regulatory compliance expectations

# 3. Customer Identification

Customers may be required to provide identifying information when registering for the platform.

Basic information may include:

  • Full name
  • Email address
  • Phone number
  • Country of residence

# 4. Merchant Verification

Merchants registering to accept payments through Nodela may undergo additional verification steps.

Business verification may require:

  • Company registration documents
  • Ownership information
  • Business website verification
  • Proof of business activity

# 5. Identity Document Verification

Depending on risk levels or transaction activity, identity verification may require government‑issued identification documents.

Acceptable identification may include:

  • National identity cards
  • Passports
  • Driver's licenses

# 6. Risk‑Based Verification Levels

Nodela applies different levels of verification depending on risk factors and transaction size.

  • Level 1: Basic verification
  • Level 2: Identity document verification
  • Level 3: Enhanced due diligence

# 7. Enhanced Due Diligence

Enhanced due diligence procedures may be applied to high‑risk customers, including:

  • additional documentation
  • deeper identity verification
  • manual compliance review

# 8. Ongoing Monitoring

User activity may be monitored periodically to ensure compliance with acceptable use policies and financial crime prevention standards. Monitoring includes review of transaction patterns and merchant activity.

# 9. Data Protection

All customer data collected during the KYC process is stored securely and handled according to reasonable data protection standards. Access to personal data is restricted to authorized personnel only.

# 10. Privacy Commitment

Nodela respects the privacy of its users and only collects information necessary to operate the platform responsibly.

# 11. Periodic Review

Customer verification records may be reviewed periodically to ensure they remain accurate and up to date.

# 12. Compliance Escalation

If verification issues arise or suspicious activity is detected during the onboarding process, accounts may be restricted pending further review.

# 13. Policy Updates

This KYC policy may be updated periodically as the platform grows and regulatory expectations evolve.